We stayed at this hotel from 07/19/25 to 2.08.25. The hotel is well renovated, clean, the rooms are cleaned every day, linen is changed every 4 days. The staff is friendly. There is a buffet in the dining room, delicious, but the choice is small, they cook the same thing every day. There is a market within a ten-minute walk. There are a lot of different cafes, the prices are reasonable. It takes about 10 minutes to walk slowly to the sea, sun beds/umbrellas are provided. The pool is clean, there are plenty of sun beds, but there are no tables.

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Любовь Федорова

Level 8 Local Expert

Great family vacation at the Empire Hotel! We had a rest with the whole family and children and were absolutely delighted! The hotel has exceeded all our expectations. We lived on the 4th floor. There is an elevator. The rooms are clean and cozy, there is everything you need for a comfortable stay. I was especially pleased with the availability of children's furniture and attentive approach to families with children. The food at the hotel is at the highest level – the breakfasts are varied and delicious, according to the buffet system, the children especially liked porridge, breakfast cereals and pancakes. Fruit.The canteen staff is always friendly and attentive. The territory of the hotel is well maintained, there is a beautiful heated swimming pool where children spent a lot of time. A place to relax, sun beds. The location is convenient – 7-10 minutes walk to the sea, which is quite comfortable for children. There are sun beds and umbrellas on the beach from the hotel. The service exceeded all expectations. The hotel staff is very polite, always ready to help and answer any questions. The rooms are cleaned daily, thanks a lot to Milan. She responded quickly to all requests.I would especially like to mention the work of the reception desk – the guys are real professionals! The nature and the views around are simply amazing. Gagra is a really beautiful place to relax, and the Empire Hotel has become an ideal vacation home for us. We definitely recommend this hotel for a family holiday! We will definitely come back here again. p.s. there are interruptions with water and electricity, but this is not critical. Rating: 5 out of 5! Prosperity to you and all the best

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Дарина Darina

Level 5 Local Expert

we rested for a week in late June - early July 2025 there were three of us (a family) at the reception, friendly staff, explained everything, and then we were escorted to a room . The hotel has an elevator, 6 floors , we had a room on the fourth floor with a view of the mountains . The room has everything you need . Room cleaning is daily, bed linen is changed every three days The hotel has a swimming pool with a relaxation area, a bar, a children's room and games (football, video game console). we had breakfast included (everyone seems to have it) a variety of food every day, lots of fruits, vegetables, nuts, a cheese plate, etc . in the dining room, breakfast was clean and tidy from 7:30 to 10:00 You can also have lunch and dinner here for an additional fee. if you want a view of the mountains from the room, then you should take from the fourth floor the other side overlooks the pool and the sea, but it is not very visible to go to the sea in a straight line about 10-15 at a regular pace . also, there is a huge market near the hotel, where there is absolutely everything , and a dolphinarium on the beach is a 15-minute walk from the hotel own sun beds and umbrellas, where you can be identified by your wristband It takes 20-30 minutes to walk to the embankment in Novaya Gagra. We really liked it, we recommend it is great for a family holiday , we have not encountered any rotovirus.

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