The establishment left me with very mixed feelings. On one hand, the interior is beautiful and authentic, with a great old-school vibe, and the food was truly delicious with generous portions. On the other hand, the staff's attitude was absolutely rude, starting right from the management. I was particularly shocked by the female manager. When our teachers politely asked for tea, she snapped back in a rude tone, saying, 'You can have it if you pay for it,' and then proceeded to lecture adults for not ordering it sooner. Such arrogance and lack of respect for guests — especially for the older generation — is completely unacceptable. The waiters were also aggressive and constantly on the verge of starting a conflict. It’s a real shame that despite such great cuisine, the atmosphere feels more like a marketplace brawl than the legendary hospitality of Samarkand." Заведение оставило крайне противоречивые чувства. С одной стороны — прекрасный аутентичный интерьер в старом стиле и действительно вкусная еда с большими порциями. С другой — абсолютно хамское отношение персонала, начиная с руководства. Особенно поразила администратор. Когда наши преподаватели вежливо попросили чай, она ответила в грубой форме: "Можно, если заплатите", а затем начала отчитывать взрослых людей за то, что они не заказали его сразу. Такое высокомерие и неуважение к гостям, тем более к людям старшего поколения, недопустимо. Официанты тоже ведут себя агрессивно, постоянно провоцируя конфликт. Очень жаль, что при такой хорошей кухне в заведении царит атмосфера рыночной перепалки, а не гостеприимного Самарканда».

ZHIXUAN LYU

Level 2 Local Expert

Staffs are sooo bad. I ordered and waited here for more than half an hour. I asked for the meal, and they said it was not available… Then I told them to reorder, their attitude was very bad and arrogant!

Shoichi Taniguchi

Level 3 Local Expert

Should not go the restaurant. We ordered 800gram lamb meat “Kuurdak” then they served huge femur bone and over fried small and hard meat. Very much difference with picture. And most sad issue was every employee was take dinner and watch us and lough and talk. It was terrible experience that's ever in Uzbekistan. They should shame it.