Maps · Minsk · Electric vehicles, sales and service

Zubr Electro

4.3

160 ratings

Minsk, Minskaja kalcavaja awtamabilnaja daroga, 303 • БЦ Стратег

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Minsk, Minskaja kalcavaja awtamabilnaja daroga, 303БЦ Стратег

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4.3

160 ratings

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Borman

Level 3 Local Expert

Prepare yourself to get a deliberately painted car! They look into their eyes and spread their hands that they don't paint and don't know that the car is painted! But in fact, I realized one thing, that this company buys cars, knowing one hundred percent that cars with joints! I think that's what they make money from! The first car that I ordered at the time of acceptance and delivery was with obviously painted elements, and as if it had been painted on the street! We agreed to replace it, chose another one, everything seemed to be in order, but during operation it turned out that the hood had been changed, one door was not working properly, the charging hatch also behaves as after an unprofessional repair! I Don't Recommend It. Choose other suppliers! But if you suddenly bought a car from this company, be sure to take the car with the guys from avtopodbora, let them check everything and only then make a decision! Even after picking up the car, it is impossible to call the company for any questions, no one picks up the phone! Everyone is busy! Everyone has meetings all the time! Once again, I do not recommend this company!

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988 141

Level 4 Local Expert

Before ordering a car, I read in the reviews that deadlines and their observance are not the strong side of Zubr Car Groups. I decided that it doesn't happen to anyone, I will definitely get lucky - I was unlucky. Verbal agreements are not respected in any way. Therefore, read the contract. According to which they are obligated to take money from you and a large list of items for which they are not responsible for anything. It took 121 days from the moment of full prepayment to the moment of receiving the car. It's not 45 or even 90 at all. The managers pick up the phone, but they don't provide any specific information during the delivery process, just excuses.: We're not kidding you, that's what the logistics team told us. We looked at the wrong sign. On the eve of the promised day of delivery to SVH, confirm the date. In fact, on the appointed day, you will find out about the postponement of the deadline for another three days, and that's because you called yourself. It seemed that the managers of Zubr Electro had no idea what was going on with the cargo being transported by Zubr Logistics. There are different situations, but due to the fact that managers do not know the information, they do not convey it to the client, it seems that they have run into scammers and that all this is a scam. The advantages are that they brought it to an individual.

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Дмитрий

Level 5 Local Expert

I doubted for a long time whether it was worth writing this review, but nevertheless decided to share my experience. I have an ambiguous attitude towards the Bison. On the one hand, I got the car. There are no questions or complaints about the car itself: I chose from those that were already at the customs warehouse and were awaiting customs clearance on January 22, so the risks in my situation were minimal. The car's condition and equipment (charger, compressor, etc.) were fully in line with expectations. However, I still have a lot of questions about the organization of the company's work. The processes are poorly structured and, in my opinion, require serious improvement. It seems that employees are constantly busy, but at the same time there is often no one in the office. It is extremely difficult to obtain information about the current location of the car — in some cases, employees simply do not have this information. I ordered additional anti-corrosion treatment and independently found out at the service if they had my car. I waited about a week for the procedure itself, and then waited for the car to be picked up in preparation for delivery. When it became clear that the wait could drag on for another week (the curators are also very busy), I decided to pick up the car without additional preparation. It is not easy to contact the responsible persons, and it is also difficult to get a clear answer. There are many divisions, but there is a lack of coordination and information exchange between them. Communication, according to my observations, is conducted through screenshots, Excel spreadsheets and chats, which creates a sense of unsystemism. The stability of the service also raises questions: a few days ago, according to local information, the electricity was turned off in the business center (possibly due to financial or organizational disagreements). As a result, it seems that if you want to get a car without unnecessary delays, you need to actively monitor the process yourself: call, clarify, arrive, pick up. Or be patient and be ready to wait.

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Zubr Electro

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126 reviews