It's just a disgusting store. I bought earrings on 04/01/2016. I checked, the right clasp is strong, the left one seems to be fine. It's my birthday today (02.04) and I decided to wear them. It took 40 minutes as it turned out that one earring was missing, I was just walking down the street. And this quality is called the English clasp... 167p went to the trash in 40 minutes, socks, jewelry)))) And I didn't run, I didn't jump, so that she could really fly away. She was just walking. I definitely won't buy anything else here.

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Виктория

Level 5 Local Expert

I bought a gold ring at the zorka branch, this is the first time I've encountered such service, throwing sale documents and rolling my eyes, the youngest girl served (I didn't remember her name), but let the person know that she can't work with people, you need to leave your "crown" at home. I will never enter this branch again. Two weeks later, the metal turned dark, passed under warranty, they said it was not a warranty case, when asked why they did not clean it at the factory, they replied that they did not clean it at the factory) Wash with a soapy solution or buy a special liquid from us , will it help ? They just shrugged their shoulders. I didn't ask for a refund, I just wanted the ring back in the same condition as it was purchased. As a result, the consultants are completely 0, the problem has not been solved. Wasted time and nerves. Disgusting attitude towards your customer base. The first and last time I bought anything from you, I would not recommend it to anyone. I would be glad if they contacted me and SOLVED this situation, but judging by the reviews, everyone doesn't care :)

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Анастасия

Level 5 Local Expert

I was extremely disappointed to visit this jewelry store. The level of service and customer orientation leaves much to be desired. Sandra greeted the consultant without a smile, looked appraisingly and showed no desire to help. I got the impression that I was distracting her from more important things. She answered questions in monosyllables, without interest, as if she were doing a favor. A jewelry store is a place where not only the assortment is important, but also the atmosphere and attention to the customer. Unfortunately, I didn't feel it here.

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Ziko

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