From 14:20 we are sitting in the bank with the patient's mother, at 3 o'clock, the bank will close soon, there is not much queue, there are few people, people come to call their numbers immediately, and we have been sitting for 2 and a half hours, employees go to lunch for more than an hour, the 6th window. Sitting in a bank for 3 hours is unbearable, everything is absolutely terrible on the second floor.

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Елена Фиданян

Level 13 Local Expert

I took the ticket through the terminal and waited in line for more than an hour. The most interesting thing is that the queue is not moving according to coupons. But it's not clear how. Employees receive incoming customers without waiting in line.

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Ируся

Level 6 Local Expert

Hello, we are very unhappy, the service is poor and the staff just offend people, it happened on 10/13/2025 at about 16.55, we came to order a card with an elderly man, as he does not hear very well and does not know Armenian well, and I wanted to stand next to him just to help and ask a few questions, but so as on the 2nd floor window number 5, they don't know how to talk politely and they didn't even ask, they just told me to move away and they also said we were just making a map and we couldn't stand next to each other, I was just shocked by such a conversation, then another employee literally attacked me , too , just like that , I'm just horrified, and I wonder where she's looking the bank's management, such employees should only work at the bazaar.....

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