The bank's branch is working properly on schedule, there is an ATM on the street. We were in Kargand for a month and the ATM was always working. The staff of the department does not always have the full amount of information, but they try to give you the information you need as best they can. You can withdraw money from an ATM with a Russian VTB card of the Mir system, BUT not rubles, the ATM issues tenge at the exchange rate of the Central Bank and a percentage is charged for withdrawal (I think 1%, I don't remember exactly). Initially, the bank staff and I could not answer what percentage is charged when withdrawing cash through an ATM

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Natalia Drogalova

Level 12 Local Expert

The disadvantage is that there are five operators, one serves individuals.There are four legal entities, and as always, there are no legal entities, but individuals.there are 10 people, the time spent is 1.5 hours and their cards are made for as long as 5 working days, we are no longer used to this.

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Дмитрий Кубиков

Level 11 Local Expert

I would like to note the high professionalism of the staff of this bank office: they quickly helped to issue a card, advised on the best ways to make transfers. Minus 1 star is for the attention of the branch management, 2 employees are clearly not enough to serve individuals.

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