UPS

4.3

96 ratings

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Level 5 Local Expert

Absolutely unreliable and awful client services

Level 5 Local Expert

Quickly and accurately, they took the money for customs clearance, then they also asked for 130,000 since the parcel was not for personal use, as a result, customs clearance was three times cheaper by an outsider, but ups 3500 was never returned.

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Rozaliya Rybina

Level 7 Local Expert

Sending documents abroad . Everything is clear and coordinated. Fast and courteous service. Expensive, but reliable. The recipient received the notification on the same day. We are waiting for delivery.

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Алексей Иванов

Level 3 Local Expert

I didn't call - judging by the reviews, it's not real! Therefore, I came to the office myself to sign the contract (you can do it online) The delivery was in a day. The courier called in the morning, discussed the delivery time. I wanted to say thank you to Maria. Thank you for the intelligibly provided information Since I received the cargo through this service for the first time.

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Светлана Вагизова

Level 5 Local Expert

After reading the reviews, we were horrified, because we were waiting for a parcel from Pakistan to Kazakhstan. As a result, everything was brought perfectly, I note the goodwill of the staff in Karaganda (in particular, Anastasia helped all the days of the parcel passing through the checkpoint, huge thanks to her, the courier Sergey called in advance, brought it in hand, everything is naturally free). The parcel was delivered to its destination in Temirtau . It arrived in 2 weeks, including customs and so on. (The customs fee was paid 3,500 tenge)

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TF_Ghost_1_4_1

Level 9 Local Expert

For more than a month, the parcel just hung in the warehouse and continues to get more expensive there. There is no movement. Support is silent.

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Руслан

Level 14 Local Expert

UPS is on top! After all, the standards of service in an international company, one of the leaders in its field, are cool! I have been waiting for a parcel from Japan to Kazakhstan for only 6 days. Then 2 days of customs clearance and home delivery, which UPS took over for symbolic money. The service is as comfortable and convenient as possible.

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eленa авдеевa

Level 4 Local Expert

A logistics company, one of the first in the world. In Kazakhstan, it is represented in this small office and with a small staff. Like everyone else, there are both positive and negative aspects. But people try, they work, and they don't please everyone, of course. I really hope that the company will be appreciated after all. And there will be more positive reviews.

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Марина Ефимова

Level 20 Local Expert

Thank you for helping me figure out where the package is. Thank you!! It's very cool that they can respond to whatsapp I was waiting for a parcel from London, an exciting moment, especially since I'm in Russia. Thank you to the team!

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Яков

Level 8 Local Expert

I personally received a large package from the USA. Friendly and helpful staff. Everything was arranged, helped, and supported. Thanks

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Mayya Atajanova

Level 6 Local Expert

Excellent courier service. Reliable and polite, friendly staff.

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Ирина

Level 18 Local Expert

The worst delivery in my life. Promised on day one, delivered the next day. I can't get the info. Or you get it - and it's fantastic, it has nothing to do with reality. But okay, the complete horror is the customs department, which demanded to provide an internal passport (specifically the Russian Federation) with a mark on passing the border with Kazakhstan or a visa🙈🙈🙈

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Дмитрий Кигай

Level 10 Local Expert

Super fast delivery. I came for customs clearance, we clearly explained what, how and where to go for customs clearance on my own. I selected the package on the same day.

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Кирилл К.

Level 6 Local Expert

We constantly use delivery from Europe through this transport company. Everything arrives on time, the registration is prompt, the staff is adequate.

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Sabina S.

Level 2 Local Expert

The parcel is traveling around the city, gps marks indicate that I was not there early in the morning and late in the evening, but it turned out that the driver was in the neighboring area and marked from the "lantern" as a result, I hope they will deliver me to work, I will call the courier myself

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Руслан А.

Level 3 Local Expert

The parcel was frozen, they don't take the phone, they unsubscribe from WhatsApp...zero information content, the price tag for delivery is horse-drawn, and they are also trying to load it for customs clearance....for a used laptop, at a cost not exceeding the limit

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Саламат К.

Level 7 Local Expert

A courier company that is gaining popularity in the world for cargo delivery and customs clearance, brokerage services, logistics support

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Кучук Айдаров

Level 6 Local Expert

Disgusting. Somehow I managed to pick up the parcel, it was good that there was a track code.

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Евгений Д.

Level 9 Local Expert

The parcel from Holland goes faster than UPS delivers this parcel in the city. And it doesn't seem to work badly. When compared with other companies, it is neither better nor worse than others.

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Кайрат Д.

Level 2 Local Expert

So many phones are listed in the contacts, but I haven't reached any of them. I received a notification about the receipt and customs clearance, but it is not specified who to contact.

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кирилл груздев

Level 11 Local Expert

Everything is great. Fast , polite and friendly . I recommend

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Anonymous review

There's nothing to put even a "1": it's impossible to even get through - it's not busy, they just don't pick up the phone.

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Anon

Level 8 Local Expert

From the UK, the parcel reached Kazakhstan in 3 days. But in Kazakhstan, it hung in the warehouse for a MONTH!!!! It is impossible to reach the operators. I've been calling continuously for a week now, no one answers.

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Михаил Б.

Level 7 Local Expert

It is worth working on the quality of service, including the speed of work.

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Алексей Кузнецов

Level 12 Local Expert

It's just a post office, it's inconvenient, there's no parking

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Moxik707

Level 14 Local Expert

Excellent service. Fast delivery

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Denis Dzyubak

Level 18 Local Expert

Courier service 🚚 of good quality

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Святослав Чуйков

Level 5 Local Expert

I like everything.

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Diana Aman

Level 14 Local Expert

The prices are cosmic! The service is not very good!

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Andy G.

Level 5 Local Expert

They don't pick up the phone. Communication is very bad

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Ruslan

Level 14 Local Expert

Quickly served, excellent!

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Карлито Карлито

Level 4 Local Expert

I've been waiting for one piece of information all day. They played at each other (( they ignore each other a lot

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GTL-Kazakhstan Energy

Level 5 Local Expert

They don 't pick up the phone , I work very hard

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Лаззат Есмагалиева

Level 2 Local Expert

Friendly staff

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Aslan Rysbekov

Level 3 Local Expert

If there is a score of 0, then I would put it, I hope I will never get into this fucking courier service again.

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Евгений Г.

Level 5 Local Expert

They constantly ignore calls

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Baglan Aidynbayev

Level 10 Local Expert

The location of the office is not convenient.

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Сауле

Level 12 Local Expert

The navigator did not show the way well, he said: we need to turn to Baitasov Street, to Satpayev, when the driver was driving me along Lugansk. The driver and I didn't like the navigator's instructions

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NIKTO

Level 11 Local Expert

I wish to work there!!!! But they didn't take me, allegedly because of my poor knowledge of in-yaz (English)

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UPS

39 reviews