Good afternoon, I want to express my indignation about the administrator of this institution. My friend and I decided to buy 2 mushroom pizza rolls each. (When buying 2 items at once, the 11.30 RUB promotion is valid). We asked for 2 pizza rolls, but the receipts turned out to be 15.80 for each of us, we didn't notice it right away. Then they came up to ask why it happened. The receptionist started being rude, saying that we said "2 pizza rolls each" and not "a big pizza roll".Please note that this is the same thing, and the packaging is identical (she confirmed it herself). The conversation on our part was calm, the girl started saying, "Can you read?"the fact that we did not say it correctly, and the word "big" is written on her website, but in my opinion it is obvious that if we take 2 jokes each, then they should be 11.30 rubles. We always buy pizza rolls and there have never been any problems, the place is cool, the products are very tasty, but why does the administrator allow himself such an attitude? Why couldn't she apologize, but she started pushing her "truth?", where is the client orientation on the part of the girl? Ruined my mood for the whole day.

See original · Русский

Алексей Симейкин

Level 4 Local Expert

The order was placed at 19:15. I received a message that the courier will be there within 1:15 (at 20:30). At 20:45 I called, they told me that the courier had already left and would be with me in 5 minutes. As a result, I received the order at 21:10. We didn't call in advance and didn't inform you that the delivery was delayed. They didn't even apologize for the delay during the call. The only thing I can say is that the bird is delicious. Special respect to the COURIER PERSONALLY, who apologized for the delay, although it was not his fault.

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paf28

Level 4 Local Expert

I got poisoned by pizza from this place, because my stomach didn't hurt much at first, and the next day I had diarrhea.Most likely, expired products are used, which are disguised as fresh due to mayonnaise and other spices. Before that, I ordered it from another place near them more than once and there was no such problem.In general, I decided that I would not order more from them, after all, health is more expensive, but I would order it elsewhere.And about pizza: the dough is thick like in bread, not airy, the cut pieces will not get rid of each other well, but you need to hold on to them, but there was a lot of filling, but there's a minus when you leave, you'll understand what.

See original · Русский

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