The work here is very clearly structured, the employees are attentive and polite to customers, they always solve as many questions as possible about the situations that arise. I note literacy, clarity, attentiveness and benevolence.We wish you success in this year's new movement...

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Кристина С.

Level 3 Local Expert

Unfortunately, my experience with the exchange operation turned out to be extremely negative. The conditions imposed by the bank turned out to be too high, especially for banknotes. I also bought these bills from a reputable bank, and I felt in an awkward position here. People should be able to exchange currency as easily as a bank verifies it. To be honest, you can't think of a worse bank. I hope that in the future they will review their requirements and improve the service.

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Змитр Sin

Level 14 Local Expert

There was an unpleasant aftertaste ... for several years I used the services of this bank as an individual entrepreneur. From unpleasant moments: - the bank is under sanctions (there are many restrictions and inconveniences for users) - I wanted to close the account (I don't think I use it, and there's no need for it, I'll close it so it doesn't hang). Before that, the deposit was returned to my account, and the money appeared on the account). I couldn't stop by right away, of course they wrote off the RKO, for 2 months, I don't see any problems in this, everything is fair. I arrived at the end of the month from the head office, where they couldn't close the account on the same day, they moved it to the next day (he writes from the last day of the month) before that, the RKO subscription fee for the next month, which has not yet begun, was written off.. The next day is already the 1st, and voila, I'm being charged for the next month)) although previously it was always written off at the end of the previous month. A coincidence? I don't think so) it's always been different) for some reason, they decided to transfer money from the account to a currency card (although there are white rubles and it's valid. The most important thing is that you need to pay 30 white rubles for closing an account, and as it turned out, there are 2 of them! I don't know why the second one (corporate for sole proprietors), and I don't remember how it appeared. Bottom line: if I had just withdrawn money from the account, I would not have had to pay anything) since the account is closed automatically over time, or else they issue an invoice in 7.5 bel rubles for payment. If you take the initiative, pay)) of course, it's not that much money, but the situation itself: - 2 times to go to the bank, spend your time, and you also need to pay, because you wanted to close the issue decently) it's unpleasant

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