It's a mess, it's impossible to get to an appointment, and it's impossible to get through either. I've been waiting for my documents for the third month. They refused to change my passport. I call the fax machine every day, but no one picks up.

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Zakaz O.

Level 6 Local Expert

Everything is not for people. The website and attitude are terrible, don't sign up. The female consultant is rude on calls and does not provide up-to-date information.

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Alfried Owen

Level 9 Local Expert

I applied for a foreign passport by appointment. I waited in line for 15 days, an appointment was scheduled after another 5, a total of 20 days before the documents were submitted. The friends who filed before me warned me to check the mail, where the embassy number will come, which you need to call 2 business days in advance to confirm the entry, otherwise it will fly off and you will have to sign up again and wait (very strange mechanics, well, okay, just keep in mind) They were accepted on time minute by minute, the girl who accepted, politely helped to correct a couple of mistakes in the application and, in principle, tolerated the fact that I was very stupid. I went with the expectation that everything would be long and there would be a bad attitude, but I was pleasantly surprised. Thanks!

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