I had to contact this MTS point for questions, and already there were questions from the queue. Since it was the first time, I did not know that there was an electronic queue, the tablet with the issuance of coupons is on the table next to the specialists, you will not notice it immediately, there is a screen with numbers on the wall, it is above eye level, and the sound signal is turned off. Okay, I think, because PEOPLE are working! I had to take a ticket, let the person who was on the ticket follow me! And then a pensioner appeared in the queue, who also does not know that there is an electronic queue, he was also asked to follow the rules). And while I was solving the issue with one specialist, this elderly man bought a SIM card from another specialist, and he knowledgably told him about the currently favorable terms of the tariff plans. We have a better tariff for the elderly in our country, but they don't talk about it???!!! Everyone solved their questions!!! It was like talking to ROBOTS!!!! Step left and right and it crashes the system!!!

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Марк Калугин

Level 2 Local Expert

Terrible service. If you decide to buy something here, think 2 or even 3 times. Two employees serve one customer while 2 more are sitting in line. Employees treat customers disrespectfully.

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Кристина

Level 5 Local Expert

Indeed, one of the worst MTS branches in Minsk. I come 2 times in a row, wait for 35-40 minutes just to connect a SIM card (and both times I did not wait), and the consultants, instead of serving the queue, sit in their phones and "wait" for paperwork.

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42 reviews