Unfortunately, there were negative impressions of the work of the post office and the staff receiving parcels. The service is very slow, questions are answered rudely, without a desire to help. The electronic queue system is particularly puzzling. I took coupon No. 160, but in fact I was accepted after No. 163,164 because, as it turned out, it was a "reservation coupon". A logical question arises: why then is there a general order if it is not respected? This misleads customers and creates a sense of injustice. I would like a more understandable and transparent queue management, as well as a polite and respectful attitude towards visitors.

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Никита Н.

Level 3 Local Expert

We served them quickly and efficiently, polite and active employees, prompted everything and helped to pack the parcel correctly, I will use excellent service more than once

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Менсулу Малаева

Level 2 Local Expert

The Kostanay branch of Kazpost JSC is open on Saturday until 1:30 p.m. during Eid. The workers refused to accept the parcel, as they, you see, arrange for the mail to be sent. The hall is empty, if you say that there are a lot of people and they won't have time to serve everyone. And the only client. I told them the time and said I would complain. They told me: How can you complain during Eid? Is it necessary to snap and refuse your services during Eid? And if this is part of your job, and there are 25 minutes until the end of the working time, please work honestly and decently "during Eid."

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212 reviews