A disgusting organization. You have to run after the parcel. How the office works, the phone number where to call is unknown. I haven't been able to pick up my parcel for three days. It would be nice to have a free ride. I highly recommend not working with this company.

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Алина Д.

Level 3 Local Expert

Terrible delivery service! I haven't been able to pick up the order for the fourth week! The courier doesn't pick up the phone, he doesn't work at the workplace, and they can't do anything to help at the head office! It's just Sharashkin's office!

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Полина Евдокимова

Level 2 Local Expert

Hello, we are writing to ask you to sort out the situation.Our parcel from Zhezkazgan to Kemerovo, at our request, was supposed to go back to Zhezkazgan. On August 27, after contacting the operators, we stopped her following in Kemerovo, the operator assured us that she was stopped in Yekaterinburg.In fact, she reached Kemerovo and now she is still there.Endless calls show 0 results, it is unknown when the cargo will be sent to Zhezkazgan.We do not know who will pay for downtime at the terminal in Kemerovo and when the cargo will arrive in Zhezkazgan.

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