BigChefs

4.4

104 ratings

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Level 3 Local Expert

I don’t think they keep the kitchen clean! My hot chocolate had a cockroach 🪳 inside. After I called them, they did nothing about it and didn’t even apologize properly. Just said we are in the mountains. I would not recommend it to anyone, if they have a cockroach inside hot chocolate, I am sure the kitchen is hundred times dirtier.

Сергей Лавров

Level 19 Local Expert

Cheddar Burger is definitely on the shortlist of the best burgers I've tried. The QR menu is convenient. They bring all the dishes at once and quickly. There are many tables both outside and inside. I like that there is a lot of space inside, a lot of air.

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Александр Трунин

Level 6 Local Expert

Delicious food, good coffee. The service is terrible, maybe the waiter is not resting (he looked tired), but he ruined mine with his sad mood, everything is very sad, just as if he regretted that I came to them.

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Konstantins S.

Level 8 Local Expert

Spend time on the mountain and get terrible service - and pay a lot more than in Europe! ... and the surprise is that there is simply no menu! It is impossible to use a digital one, and apparently they spared €100 to spend on a normal menu, even on a printer you can print it out. In principle, it's terrible, everything comes from the lack of alternatives. I'm a foreigner, with my family, from Europe - and I can honestly say that it's a horror. They don't know Kazakh, they don't speak English, and everyone speaks Russian, but they don't know their own menu and dishes. I don't advise anyone to come here. P.S. Sorry if the translation is not very good, it's via GPT chat PS. There are no problems with the waitress serving us and the waiters in general, they are doing well, they are doing their best, the management of the establishment is mediocre

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Alexander I.

Level 7 Local Expert

So-so - go for a Martini or an Aperol to check the box The view is really not bad, but if you've been to the mountains, it's far from the best, to the cable car station. Lots of places with better views There is no service, The menu is beautifully designed, but nothing special, there are frankly few options. No national dishes, not even tea to keep warm

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Alina G.

Level 8 Local Expert

In the salmon bowl, only salmon was delicious) a tired salad and obviously not fresh avocado spoiled the impression. The San Sebastian cheesecake dessert turned out to be wonderful. The waiters tried a couple of times to bring something different from what we ordered - but this is not surprising with so many tables and only two serving people. The atmosphere is pleasant, the view from the window too.

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Катерина Ц.

Level 5 Local Expert

I liked the restaurant.❣️Atmospheric interior, fast service, free Wi-Fi😊 We warmed up, had a delicious meal, had fun))

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Никита Пленкин

Level 5 Local Expert

I was in this institution yesterday (09/12/2025) with my wife, it was almost closing, unfortunately there are no checks, I made a cash payment. I went for a burger with cheddar. From 7 p.m. to 3 a.m. there was severe poisoning. I even called an ambulance (thanks to the Kazakh ambulance! They gave me an injection for nausea. They didn't even charge me, even though I'm not a citizen of Kazakhstan). It's more annoying that I came to Kazakhstan for a friend's wedding on purpose, and now I'm missing it lying down with a temperature of 38.3. There are no questions about the service.

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Зоя Мусаева

Level 30 Local Expert

A great place between transfers on the funicular 🌝 after what you saw , you can sit down to drink 🥤 eat and enjoy the view from the window But of course it's delicious to eat everything that was ordered was delicious 🤤

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Евгений Кусов

Level 13 Local Expert

A restaurant with a beautiful panorama of the peaks of the Trans-Ili Alatau. It's not budget-friendly, which is understandable, but you can pamper yourself to enjoy the view and the purest mountain air

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Геннадий

Level 11 Local Expert

Overall, everything is fine. The menu is in electronic form, there is a free Wi-Fi. A variety of breakfasts, delicious drinks, a rich selection of dishes. Among the disadvantages, I will note the insufficiency of staff and a deposit of 25k tenge, if you want to sit in the extreme seats

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Yana Pashina

Level 10 Local Expert

A cozy establishment in a well-known location. Pleasant, helpful staff, beautiful views + good service.

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Сабина Нурман

Level 8 Local Expert

The most delicious Turkish breakfast in Almaty

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Юлия Михайлова

Level 24 Local Expert

The food is not bad, the portions are large. You will really like mint lemonade. The view of the mountains is beautiful. The waiter was pleasant, worked quickly, warned about the peculiarities of the dishes.

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Владимир Владимир

Level 13 Local Expert

A good but not cheap place, the food is delicious, the coffee was brought cold, I asked the waiter to warm it up, and they brought me fresh and hot, the atmosphere of the restaurant improved. In this institution, only breakfast was served and the breakfasts are delicious and hearty, the portions are not small.

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Ася С.

Level 5 Local Expert

Very tasty and very poor service. We visited three times during the vacation - all three times we came just for pizza with mint. Conduct a training for waiters, teach them how to talk

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Музаффар Абдураймович

Level 4 Local Expert

The service is excellent. It's a cozy place.

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Майя Минова

Level 21 Local Expert

Delicious. The portions are large. The service is fast. The common areas are clean. The prices are average. Menu by QR code

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Валерий Шатов

Level 18 Local Expert

Excellent service, the staff is very polite, the atmosphere is friendly. The service takes very little time, the food is delicious, the restaurant is clean. At prices, it is tolerable. Recommend.

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Евгения Тимофеева

Level 5 Local Expert

Excellent restaurant, delicious food, fast service, there is Wi-Fi throughout the restaurant and on the street, delicious food, accept cards, but that's it)

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Мила Стародубова

Level 8 Local Expert

It's a very good place. Delicious food, friendly staff, quick service. I RECOMMEND ❤

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Константин Перевозчиков

Level 13 Local Expert

Everything is fine, it's nice to eat with such a view. But for that price, they could put meat in the quesadilla, not fat. The waiters are running around and not paying attention. There weren't even enough napkins on our table

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Дмитрий С.

Level 4 Local Expert

It's a cool place, the portion sizes are impressive, the price is acceptable, you must visit

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Ольга Лепихина

Level 20 Local Expert

We ate well and tasty, but we waited a very long time for the waiter to take the order. But the lack of service is then fast. The restaurant is very large.

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Lana

Level 12 Local Expert

Very unhurried service. You have to go for the menu yourself. The last time they brought drinks in dirty glasses, with traces of lipstick

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Антон Лачугин

Level 9 Local Expert

The food was delicious, but the price is a little too high. The service is also weak for such an institution. The waiter doesn't know his menu well.

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А.M.

Level 15 Local Expert

Unfortunately, it is tasteless and mediocre. The waiters do not know the composition of the dishes

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Лучший

Level 7 Local Expert

Confusion with prices. They knock out a check for one price, the menu has a different price. They brought the pizza separately, the filling separately, the dough. What saves this place is the beautiful view.

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Mafalda

Level 10 Local Expert

It's just awful , I came to the mountains decided to bite came in, the waiter waited 20 minutes, made to order, waited thirty minutes, asked for a beer from more than 10 items was only 2 and warm, we decided to order a cocktail La La FA, the waiter said no, but the other waiters for other tables cocktails brought, went to the bar, the bartender said that only through the waiters came to another waiter asked if this cocktail, the answer was Yes, there is only it will have to wait minst 20, maybe a lot of people, we agreed in the end brought no one cocktail menu only on kuar code, open on every phone is different, all finely written, paper menu, ie if it comes to elderly people, they just simply will not be able to order, the waiter that served us just awful, talking over or want to, grabbed all the tables where it was from 10 minute guests, and those who sat on two or three were served with a large do not hunt, all what good is a deck with great views of the mountains, but space, you will not find it, the waiters so many people, well, just low, service is terrible, then the restaurant's mood was at zero, this restaurant is not called, I would say that McDonald's service is much better, much cleaner, actually do not recommend this place, better go to other places nearby.

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Svetlana Ksandrovna

Level 8 Local Expert

Simple dishes are difficult to spoil, but it was done here ... Caesar classic salad looks like lettuce leaves in mayonnaise with breadcrumbs, and a little chicken. It can no longer be called Caesar.... The price for this dish is, of course, excessively high.

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Игорь С

Level 8 Local Expert

Great cappuccino, delicious fries, super cheesecake! I advise you to visit!

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Еламан

Level 6 Local Expert

We ate for 10 thousand almost , everything is hearty , the sauces are delicious .

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Vic

Level 13 Local Expert

Compare the portion. Expectation, and reality. these are "Gorgeous beef medallions" 500 gr. for 15,600 tenge. it doesn't even cost 5000. instead of 500g of beef, there was a maximum of 200! I highly recommend this institution!

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