The electronic queue works strangely in the department. Clients for the same operations (for those operations that are carried out only in windows 2 and 5) are invited according to the principle: "whoever arrives late in time is called to the window earlier." In addition, the service was the slowest of all the branches I used. There are mainly offices located next to the branch, in which there is a lunch break from 13.00 to 14.00. Everyone is trying to make it in time. I propose to review the department's working hours, including breaks for employees. We optimized the number of employees, changed the working hours, transferred everyone to pay via the Internet and information kiosk, and the queues remained as they were.

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Никола

Level 20 Local Expert

Pleasant and courteous staff. We postponed the card by phone beforehand. During the visit, we promptly completed all the necessary documents and helped with the activation of the card in the application.

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Ольга Лещевич

Level 12 Local Expert

A good team, they work quickly and efficiently, you don't have to wait long for your turn

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Belarusbank

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35 reviews