Very bad I've been trying to order something from the equipment for the umpteenth time, and once again everything breaks down. The product is available on the website, I place an order, it is confirmed to me, and then the next day they call and say that it is out of stock, they say sorry. This is not the first time this has happened. It was definitely three times. It's a disgusting job. I won't recommend it to anyone.

See original · Русский

Катерина Евтеева

Level 3 Local Expert

I ordered a laptop. The product arrived with a missing engraving/print on the keys, an unsuitable power supply cable, and Windows 11 with a license that does not support any language packs other than Chinese. I don't speak Chinese very well) so I asked to fix everything, left a request to the warranty department. I understand everything, everything can happen, even such incidents happen, but everything can be fixed. And that's where the fun started. AMD started doing everything not to take the product away from me, they wrote that it was impossible to make a print /engraving, that I myself had to install some kind of language pack, digging into Chinese Windows, they wanted to bring the wire themselves, but they still couldn't bring it. After a week-long battle, the buk was still taken away and disappeared again. I can't reach anyone, I can only write to the management by e-mail, from which, of course, there were no answers. I need a beech tree for work, but for the third week I just don't have it. If I call someone, they just say that they will pass my question somewhere else. The service is zero. The competence of the employees of the warranty department is the same, which is confirmed by correspondence with them in the messenger.

See original · Русский

sasha_ s.

Level 2 Local Expert

Today I came to pick up the order at the Ozon pick-up point (combined with AMD Buy). There are no identification signs at the entrance that this is the pick—up point - I had to ask again. The employee was chatting on the phone at that time, she didn't even say hello. When I dictated the number, she silently brought the order, put it down and is waiting. I took the box and was about to leave, to which they rudely told me: "Don't you want to take the warranty card? Give me the QR code." No one explained the procedure, although it was obvious that I was here for the first time. Complete lack of customer orientation and basic politeness

See original · Русский

Amdby

Add photo or video

News

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

70 reviews