Continuous mutual responsibility (Housing and communal services-Administration) and covering up the inaction of housing and communal services, in particular No. 122. When contacting 115 with communal and housing issues, ZHEU122 closes the application that has not been completed. For example: the entrance is only being swept, but it should be cleaned with disinfection. The mark in the cleaning schedule does not correspond to reality. In the Housing and Communal Services, they respond according to a well-thought-out scheme, they have reduced people, we do not have time, they pay little! In the housing and communal services, they answer, we do not employ a staff of cleaners! Application to the electrical department: the wires of the lamp and switch were burned, the charred wires have been dangling for twelve years. When repairing stairs, no one cares about this! I had to report to 115. The lamp was repaired, the switch was left next to it. You call 115 again... The repair of the stairs after the defective act is not fully organized and overdue under the contract: the walls of the exit to the technical floor were not fully painted, the wires are loose, what is the point of the repair? The repair completion date is postponed. They painted it after the applications in 115. When will your mutual responsibility end, administrators? Then you ironically take offense at the complaints. Not a lot, not a few tenants pay in fact for cleaning, for calls to 115!

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Полина Гурская

Level 3 Local Expert

It's impossible to get through, it's a kind of horror. The numbers don't exist, and the ones that do never go up.

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Татьяна Мещерякова

Level 2 Local Expert

Good afternoon, I want to thank the leading specialist of the one window Administration of the Leninsky district of Minsk Solovieva Inessa Valeryevna, as well as the head of the one window service of the Leninsky district Administration of Minsk Borichevskaya Nadezhda Sergeevna, for her competence, professional approach to citizens' issues, patience.Well done, they work as a team, solve the unsolvable, while remaining polite and tactful.About such specialists , I would like to say :You are in your place.Thank you so much for knowing your business

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