I'll leave my review too. I visited this office today and was not very satisfied with my visit. Dear A1 company, teach your employees how to communicate with people (your customers). We are not some kind of animals that can be treated rudely. Today, your employee had such an expression on her face, as if I had distracted her from important things. There was a case a couple of years ago when I decided to leave for another network, your employee was rude and rude so that I was just shocked. It's just a terrible attitude. Apparently, we need to leave you again, it's time to go forever.

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Ник Фрост

Level 10 Local Expert

There are 6 people in the queue, and only one window is open. people come with problems that take a long time to solve (they find out incomprehensible charges, some kind of service connections without their knowledge), because of this, the queue is very slow. Please add another specialist to the shift. It's very strange that several people consult, but only one person solves problems.

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Евгений Кумашов

Level 3 Local Expert

They connect paid services without my knowledge and say that everything was done with my consent. They say that I ticked some boxes with consent and received a notification about the activation of a paid service via SMS. At the same time, the sms allegedly got into spam and I did not notice it. Although A1's offers for buying phones come as expected, bypassing spam. And after all this, instead of protecting their customers from fraud, they offer their paid services as servants to protect themselves from paid services that they create themselves. There are simply no words. No respect, just being used as a cash cow.

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52 reviews