Be careful when buying an item and returning an item with defects! The sales consultant marked the serial number "used" instead of the serial number, which further prevented the return of low-quality goods. A service employee called 14 days after accepting a low-quality product with an offer to come pick it up and take it to the service on her own. The store manager does not consider it necessary to do anything about these violations. A call to call center 275 revealed that the store's employees were misleading the management that the customer agreed to repair, even though a notice of termination of the purchase agreement had been written. At the same time, the product consultations are of very high quality. UPD. FEBRUARY 3RD. The claim has been satisfied. The contract has been terminated and the penalty for late quality control has been paid.

See original · Русский

Дмитрий

Level 12 Local Expert

I've been trying to get used to the devices Gennady gave me for a year now. I never got used to it. Don't listen to Gennady, he won't give you any good advice. I came to the store due to the breakdown of an old smart bracelet, and decided to take a new phone at the same time. He really asked me to recommend something sensible from one company, but Gennady is smart, he recommends me another company that I am not impressed with and is unusual, and it is also much more expensive as such. And I listened to Gennady. I've been regretting it for a year now.

See original · Русский

Show business's response

Евгения Дещиц

Level 7 Local Expert

The store is not bad, but the competence of the staff leaves much to be desired....06/25/2026 we bought a meat grinder as a gift. We chose and ordered a certain model tested on personal experience, not only did Pavel the specialist constantly try to sell us goods at times worse, but more expensive, but also when checking the goods he did not show or say that there was a defect (the screw was not fixed). It's good that after we got it, we immediately wanted to use it, and it all came out. Within an hour, the goods were returned to the store and the money was given to us, but the impressions and joy of the gift were spoiled. It is a pity that by that time this employee was no longer at work.

See original · Русский

5 Element

Add photo or video

Services

News

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

185 reviews