Home appliance and electronics store. I am pleased with the range of equipment covered (kitchen, cleaning, washing, etc.). Good activity of consultants. There is a bonus system and an online store with the ability to order goods at the nearest store for inspection.

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Nast

Level 7 Local Expert

The staff is very intrusive. Before you can arrange an installment plan, they already impose warranty service, film, data transfer, and so on. You say you haven't even bought it yet, and they still copy the text they've learned and won't let you go. Consultants are like schoolchildren or students on a side job. I don't know anything specifically about the products and they won't tell me. The store on Expobel also has a poor assortment. Two consultants for the whole hall! The 5th element has been disappointing lately. When you order an item online, it stays in storage for 3 days. They call at 9:00 a.m. asking if I will extend the storage or not. Aren't you calling a little early? Even in the emergency center, calling patients starts at 11 a.m. I ask the store management to pay attention to the service, sellers and early calls on a typical day at 9 a.m. from the 5th item!

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Екатерина Александрова

Level 6 Local Expert

I bought HUAWEI FreeBuds 6i headphones in this store exactly one year ago. Yesterday, sound distortion began in one earphone, volume drops to pain in the ear, the sound began to "shoot". All reset methods did not help. Official repairs are not provided in Belarus. The service center that advised me to support the 5th element refused to pay for repairs and offered me to buy one earphone for 180p. I am very disappointed with the 1-year service life of these headphones. I bought them clearly for a longer period of use. The breakdown is clearly a factory defect. Element 5 did not help me solve the situation in any way. My complaint is about the entire network as a whole, but since I bought headphones, I'm writing a review here.

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186 reviews