I ordered a gas stove PG 5100-04 GEFEST, paid for the delivery. As a result, the order was not delivered. They were supposed to be delivered on 04/05/2026 from 19 00-22 00. Delivery was specified from 19 00-22 00. I called the courier, to which the courier replied that they had been calling since 17:00. At 19:20, they were already at the warehouse and had already unloaded my order. And there will be no delivery anymore. A very interesting and, most importantly, customer-oriented service. Arrive earlier, wait 10 minutes according to the courier, miss the buyer and leave. Why arrive earlier when delivery is from 19 00 -22 00 is not clear. When I arrived at the store where I ordered, they told me they wouldn't be able to deliver today. Impressive service -)

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Сергей Редько

Level 11 Local Expert

Как все остальные 5.

ksenya s.

Level 3 Local Expert

I advise consultants and "promoters" to take courses in sales (not aggressive), as well as to delve a little into the technical characteristics of models, even those that are not so profitable for them to sell. They just threw an order slip at me for refusing insurance. I really love the 5th element for its low prices and wide range of equipment, but after visiting the store, I immediately lose the desire to contact the service in the future. I hope that the people who work here will begin to take into account the wishes of customers and advise the equipment according to their preferences.

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