The worst service possible. The support service, without any humanity, communicates using prepared scripts without even delving into the problem. The same situation was repeated more than once, the order was accepted and an alert was received that it would arrive within 20-25 minutes. After 2 hours of waiting and trying to contact customer support, the order is canceled and a $1 promo code is given as an "apology". Terrible work of the service, the application and the support service. I'm willing to bet that this message will be answered with a prepared script.

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Самариддин

Level 6 Local Expert

I didn't want to write all this, but for the umpteenth time, people need to know how their system works. 23:18 I order food, they wrote that it would be delivered at about 00:00, I go into the application it shows 7 minutes, but the courier did not go there at all. I'm writing to support, they only found out later that the courier couldn't deliver, and then they gave the order to another courier. I also waited for the second courier until the end of the delivery time, and it turns out that he can't deliver either. The reason is the food is cold As I told you, this is not the first time I've had this, I know that no one from the company will call me without apologizing or trying to ease the situation somehow (they can only dial off for the sake of a checkmark did you call? Called. Didn't answer!)

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Егор Смирнов

Level 9 Local Expert

Very friendly company. Very polite and friendly staff. The work is done with diligence and diligence. An excellent team for getting a job both temporarily and permanently. A person's desire and ability are given priority. Well done. I can only express my warm words and gratitude.

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Юлия А

Level 5 Local Expert

The ADD PRODUCT feature when something is forgotten should mean adding the product at the assembly stage of the shipped order, and not be processed as a separate delivery!!! With a difference of 5 minutes, two couriers came to me from the same place, and of course both the delivery and the service fee were charged for each product! A terrible flaw and misleading of the consumer!

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Би У.

Level 14 Local Expert

An application with bugs that you will pay for and nothing will be refunded. The most terrible support I've ever met. I ordered delivery, there was a failure at the time of payment, after which I was asked to pay again. I paid and found that the order became smaller and free shipping became paid. I wrote a request in support to at least refund the money for the delivery. I was tortured for an hour, asked for different screenshots, while several times, apparently they did not look and inattentively studied the situation. at the same time, they misinformed. As a result, they wrote that this could not have happened, they refused to return the money for the delivery.

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Наталия Тур

Level 5 Local Expert

Just terrible delivery service! Instead of 40 minutes, as stated, the order has been delivered for 1.5 hours and has not yet been delivered!! I can't refuse, support just won't ship. The order is placed at a cafe across the street, from where it is a 10-minute walk. This is the last time I ordered in this application, as this is the 3rd time I've encountered this!!

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Samir Tuychiev

Level 9 Local Expert

I ordered food at 21:05 — neither at that time nor later, the order was not delivered. The operator promised that they would be delivered by 21:35. As a result, when I wrote again, the order was stupidly canceled! This is not a service, but a complete mess. The worst service, complete disregard for customers. I will never order here again, and I do not advise others!

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жамшид мирзалиев

Level 3 Local Expert

top-level staff, especially warehouse staff. they work quickly and efficiently in a coordinated manner. It looks good

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Mohinur Pulatova

Level 4 Local Expert

Today I ordered delivery via Uzum Tezkor. I specified the full address with comments in the application and duplicated it to the operator. Despite this, the courier did not look at the address and instead of calling me, he wrote to my personal messengers. When I contacted the chat, the operator responded rudely, did not apologize, and closed the chat without even asking if I still had any questions. This is the zero level of customer orientation. In normal companies, for example, Yandex.Food, they always at least apologize and try to help. There is rudeness and disregard here. I'm very disappointed

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888

Level 13 Local Expert

The support staff is incompetent! The app is buggy! Orders are delivered in over an hour! It's a shame! It's not the first time we've had problems with delivery ! I do not advise anyone to use this service!

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Гуля Хакимова

Level 16 Local Expert

I usually order food and medicine delivery at Uzum tezkor. There are cool guys working here who will quickly place and deliver your order. Here you can order delivery of food, medicines, household goods, goods from shops, flowers, toys for children, for pets....etc. well, whatever you wish. Today, for example, I ordered from Sofii. Separately, the couriers are just supermen and fast and reliable, and most importantly, polite

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Шухрат Ташпулатов

Level 2 Local Expert

The courier did not deliver the full set. Noreen, but no broth. When applying for support, they simply spread their hands. Sorry, there's nothing we can do, the broth is a free item. But this is just an excuse. Since the broth is specified in the offer, and the loan is a public offer. Do you want the full set: 1. do not pay by card, only in cash to the courier 2. Be sure to check first, otherwise the crew will be without rice, since according to their logic, rice will be a free option . ))))))))))))))))))))))))))))))

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Ulugbek Yarkinov

Level 6 Local Expert

The most terrible food delivery service in Tashkent. Two times in a row, the order arrived very late. The order was just cold, and the last time the drinks were not reported, and at the request of the support operator, I had to talk directly to the restaurant so that they transferred the cost of the non-delivered drinks to my card. Tech support responds to a direct question with template sentences and it seems that you are just communicating with a robot, and not a person who simply does not hear your question or request. And these are a few disadvantages out of the many, not to mention the lack of tracking of the order by card… I'm afraid I won't use this service anymore

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Николай Быков

Level 8 Local Expert

The worst food delivery service, I do not recommend using them to anyone, surprised with a rating of 4.9 on the maps, provided that many reviews are negative! I used this service a lot, from the very beginning of their opening until September 2024, almost every 2nd order they are late, and it's good if for 5-10 minutes, often for half an hour and bring cold food that, when reheated, is no longer tasty and not marketable (fast food I mean French fries and burgers with donar). Support operators do not react, they write standard unsubscriptions that they are sorry and will give a maximum promo code for the order in the amount of 20 t.s. At the last, the order was overdue for more than 20 minutes, the cafe is a couple of minutes walk from home, but the courier carried it for more than 30 minutes, refused the order, the money was not returned, refused their "service" …

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Феруза Туляганова

Level 2 Local Expert

Fast delivery service, with the best service. Excellent specialists work who solve problems quickly and efficiently.

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Отабек

Level 3 Local Expert

Terrible experience with the courier. First, he called to clarify the house number, and immediately began to be rude. We calmly explained how to find the address. Upon arrival, he threw the food on the floor, began to find out that the address was allegedly incorrect, communicated with “you”, was rude and behaved defiantly. The conversation turned to raised tones, the courier was sarcastic and disrespectful. In the end, he apologized, but in an extremely inappropriate way — with the same sarcasm and arrogance. This behavior is absolutely unacceptable for a service that positions itself as customer-oriented. We are very disappointed.The courier's name is Zhumaba

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Сардор Хусниддинов

Level 2 Local Expert

it's terrible, we've ordered 4 pita bread now, but it arrived an hour and a half later, their support looks very terrible, only cheap apologies and cheap promo codes don't help, I don't recommend ordering through Uzum

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gulruh g.

Level 4 Local Expert

The work of the service and delivery have deteriorated very much. And they also make me pay for it for the spoiled food that I drove around the city for more than an hour in our heat. The distance to the restaurant is not even a kilometer.Unfortunately, I will never order again.

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2Гарин

Level 10 Local Expert

The most inadequate delivery service. When it comes time to choose shifts, keep in mind that you have 60 seconds to take a shift, otherwise it will be stolen from you. Tech support could not answer the question of why you limit the number of places on shifts. Fines are generally a separate story, as if this company pays a large salary in order to still have the audacity to fine.

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Miraziz Gaziyev

Level 4 Local Expert

I just ordered a barbecue, it said 1+1 action, I ordered 9 pieces, they were supposed to bring me 18 pieces, but they brought 10 like +1bonus masheniki

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Zara K

Level 3 Local Expert

A terrible application, it always slows down, operators are not able to properly instruct, couriers without medical examinations, after a system failure they can cancel the order themselves, and leave it to couriers. The courier may use obscene words, then the company believes that it is normal that the courier will not ask for an apology. All the policies of the company are based on their interests, they do not care about the problems of customers. Terrible service. Complete money laundering

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Davron Khodjaev

Level 8 Local Expert

The worst delivery! A complete deception of customers! I ordered at 18:18, the website stated that the delivery would take up to an hour. It took more than an hour, at 19:30 I decided to clarify where my order was, because they didn't even appoint a courier! The support team reassured me: “the courier will pick up the order in 10 minutes.” What do you think happened next? nothing! At 20:10, my order was just canceled! No explanations, no apologies, no alternatives! So I wasted TWO HOURS waiting when I could have ordered somewhere else? The service is completely unreliable, promises are empty words, support is just excuses. If you don't want to stay hungry and waste your time, don't even think about using Uzum Teskor!

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Farrux Sagatov

Level 2 Local Expert

This is the most shameful food delivery. I ordered a steak and he arrived without a cutlet. I write to the operator and they write to me that they give me a promo code of 20,000 sums. Hello? the steak costs 35,000 and the delivery is 12,000, That is, I spent 47,000 and I need to order again in the amount of 47,000, which is a total of 94,000 and with their promo code it will be 74,000. It turns out that I order 1 steak for 74,000 and still wait 2 hours. Is this normal at all? and the operators only apologize and the logical one cannot answer for their actions.

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Ğayrat Abdukarimov

Level 9 Local Expert

I understand the service is young and they tried to mow it down for Yandex. Apparently, the money was invested in the wrong place. We could have invested in the convenience of a bike courier. We could buy electric bicycles and rent them to couriers. How the process is going now: The dude came and started working for couriers. He has two options: either rent a bike/electric bike or ride his own, if available. And the rent costs from 30 to 50 thousand soums per day. The bike courier will have to play like a betting game. There are also a lot of fines for the smallest mistakes. They also have a problem with slots. There is little time on the slots. One slot for three hours. If you started without a deposit, then there are few orders. Even 50 thousand won't come out in three hours. From the outside, it looks ridiculous: The courier comes to you in an Uzum Tezkor uniform (bag and raincoat) and the transport is either a regular bike or a qwatt, kapital express, etc., but not under the Uzum Tezkor brand. They seemed to want to make money, but they forgot about the bike courier. I hope everything changes for the better. If they had invested in the convenience of a courier (an electric bike at a low price or even for free), they could have displaced other delivery services. Thanks for attention. I hope what I wrote here reaches the leadership of Uzum Tezkor.

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Игорь К.

Level 3 Local Expert

Shameful, they couldn't bring the order! And most importantly, they want to solve the restaurant's expenses at the expense of customers! This is the first time I've seen such a sur!!!

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RADJIB VALIJANOV

Level 2 Local Expert

11/15/25, time 16:20 - an ill-mannered courier arrived, who did not have change. In addition, he also told me to go look for change for him from the neighbors!!! Is this normal?! The order number is 251115-713563. A white spark, with both numbers.

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Nodir Latipov

Level 5 Local Expert

The best food delivery service in Uzbekistan. I really like the service. They are always polite and deliver food quickly.

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Герман Герман

Level 8 Local Expert

The most terrible delivery! They don't deliver on time, they don't return the money, they bring cold food I deleted this application, I do not recommend it

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Настенька жабборова

Level 3 Local Expert

11/17/2024 We ordered 3 pita bread and a coke. The courier brought the coke, spitting into it.I am very disappointed and the support service can't do anything.I rate it at 0

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Ibrohim Oʻtaganov

Level 4 Local Expert

Saves orders also allows you to reduce orders at different prices up to a significant price through different Prots delivery services free of charge

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Shaxzod Murodov

Level 7 Local Expert

Poor quality generally zakaz did not recommend to work if you find 100ming som per day to Zor it will take your time with borsela bomagur narsala to touch auto couriers you will take the Test at the Institute

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Bella Ajeli

Level 3 Local Expert

The most terrible service! The order was not delivered correctly and the courier wrote delivered, but the order was returned! And he doesn't want to give back the money. What's that supposed to mean?

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Aziz А.

Level 7 Local Expert

This is the second time the order has not been delivered And the delivery guy's phone is turned off Disappointed with the service, I won't trust them anymore

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Xxx U

Level 3 Local Expert

The worst delivery service in Uzbekistan. In general, I do not recommend it. They don't know how to work. I wouldn't even put one on all parameters.

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Ерматов Рахим

Level 6 Local Expert

Disgusting service. I made an order from one restaurant, and they brought it to me from another. And they say forgive us. Next time it will be ok. It's okay, right?

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Artur

Level 4 Local Expert

If you want missing items in the order and NOT a refund, please contact the senior support specialist Aziz, who spent an hour talking to me on the line, sent my number to the institution from which I was not refunded for the missing dish, from which they called me before 11 a.m. to clarify what happened, but also did not refund the money. Senior specialist Aziz also, by the way, feeds promises that the refund depends on your bank, but we all understand perfectly well that compensation for the missing dish is instant, and the same promo code is equal to the cost of the dish, if desired. In general, Aziz, I wish you all the best in your professional career, you're moving well, keep it up, well done👏

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Саиднемонзода Саидилхом

Level 3 Local Expert

Super

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Ioan Нехаев

Level 3 Local Expert

The location of the office is excellent, it is located almost in the city center, which makes it convenient for everyone, there is public transport to anywhere in the city, the metro is 5-10 minutes from the office

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BlackHatJoker

Level 10 Local Expert

It sucks. You order food at 2:50, it gets ready, then it gets ready, then it says that the courier will arrive and pick it up even though an hour has passed, and then the order is simply canceled by the company on its own. I have no words to describe the amount of emotion I felt.

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Maxmudjon YAKSHIMOV

Level 2 Local Expert

I work for Yandex, I tried uzum tezkor and I didn't like it in uzum with 0 quality operators, there are very, very many people who won't listen to couriers

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Zefirka

Level 10 Local Expert

Terribly, the money was stolen, there is no order and there is no response from support.

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hotcoffee

Level 5 Local Expert

Faster than Yandex. Cool design. 70-75!! I'm adding a few words because they won't let me post a short review ( 1234567890 $$$€$¢$

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Uzum Tezkor

142 reviews