one star only because of the manager (male). we arranged installments and delivery, as we are from the region. The delivery was supposed to be in two days in the morning (according to the manager). By the afternoon, we decided to call the delivery service and found out that the delivery would only be on Tuesday, that is, 4 days after the order. the manager said something else. we waited for half a day, it's not clear what. You can't do that!

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Евгения Р.

Level 3 Local Expert

Fellow consultants, are you going to work? We went in, stood by the phones for 10 minutes, no response, no greetings!!! They just sat there, taking into account that there was no one else but us!

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Жанна Фамилия

Level 2 Local Expert

Why do you need consultants in the store?) What should they pay money for? There are 2 girls sitting, 1 is arranging people, a queue has already gathered for her. I asked the second one to look at the tariffs, then came up with the question "can you advise on home tariffs?", to which I received an answer with increased intonation, folded my hands and said "no". Why are you working there?) a question for MTS and its employees. They can't give you a trivial consultation, I want to connect the tariff to my phone and home Internet, but they tell you no, in the store. Do I have to call the service every time? So why do we need Mts points, why do consultants work there? 05/23/2026, check the cameras, information about the employee. There will also be a call to the service with a complaint about an employee.

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22 reviews