We were passing through on 05.10.2024 in the city of Mogilev, we decided to rent a room at the Metropol hotel. Here are our impressions: Reception. We checked in on 05.10.2024 at about 18:00, a hotel employee met us sitting, continuing to go about her business, did not greet the guests, communicated arrogantly, answered all our questions abruptly, nervously. But on 06.10.2024, on the date of our departure, a very friendly, friendly girl worked at the reception, for which she is very grateful. Number. Panoramic windows overlooking the temple. We had a standard room, spacious enough, clean. The bed is large, the bed linen is of high quality. But now the repair is already tired, the wallpaper has come off in some places, the carpet is stained with dirty spots. I really did not like that there was no hot water in the room, they called the reception, promised to eliminate it, but in the evening they did not eliminate it, I had to wash barely warm, I would even say cold. This is not the level of a four-star hotel. SPA. This was one of the main criteria for choosing a hotel. And immediately after moving in, we get a call from the reception and they say that the SPA is full, do not come now, when we were asked when to come, the answer was "I don't know, it doesn't depend on us." Despite this, we immediately went to the SPA, and it turned out that there were plenty of free lockers, not so many people, a lot of free sun beds, tables, in the sauna, hammam and pool for a maximum of 3-4 people. Hence the question, what was the purpose of this call? But overall the SPA is quite good. Restaurant. In the restaurant, the tables were not cleaned, there was nowhere to sit, there were no clean forks, cups, we had to ask the employee about everything and ask them to bring it. When we arrived (1.5 hours before the end of breakfast), there was almost nothing left to eat))). To summarize, I will say that this is not 4 stars for sure, 3 stars, and even then with a big stretch. At the same time, the room costs from 260 Belarusian rubles per day! This is the second most expensive hotel in the city. Therefore, I do not recommend it.

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Екатерина

Level 6 Local Expert

We stayed for 2 nights, booked a family Suite for 2 adults and 1 child. The location of the hotel is TOP, the very center, everything you need is within walking distance, if you wish, you can play billiards (you need to make an appointment at the reception). The hotel has a swimming pool and SPA, but unfortunately it was under renovation at the time of our stay. It is better to come to breakfast a little earlier than it ends, because especially popular dishes may end. The staff is very friendly, they check in quickly, answer all questions, help. The room itself is great, but it's a little cramped for 2 adults and 1 child (there is no door in the second room - it's very inconvenient). I recommend booking two rooms for three, or a family suite for two :) the room has air conditioning (only in the bedroom), refrigerator. Clean, cozy, cleaning every day. The ground floor, the Windows overlook the Catholic Cathedral (from the point of view of the view - super, from the point of view of noise - not very much). To ventilate, the windows were opened, but since there are no insect nets on the windows, various mosquitoes flew in. We are very satisfied with our stay, if we visit Mogilev again, we will definitely stop again.

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