Dear Management! I want to share my impressions of a recent visit (02/03/2026) to your Vegetables and Fruits store. I must say right away that your assortment is excellent, the products are fresh, beautifully laid out, and it's nice to come in. You can see that you are working on the quality, and thank you very much for that! But there were some issues with the service. You have a new salesperson, a young girl who seems to have recently started working. And, to be honest, I left a strange impression. It feels like she doesn't fully understand where she is or why. When asked about the price or origin of the product, he answers at random, gets confused, starts mumbling something, sometimes just withdraws into himself and looks at one point, as if he was thinking about the meaning of life. Someone has already written about it below. I asked her what was the difference between kiwi gold and regular gold, and she shrugged and said, "Well... he's kind of..." but I didn't hear any more. That's the whole explanation. It feels like she's floating in the clouds. Maybe a good person, but clearly out of place. In a store where everything is based on care and knowledge of the product, it looks not just strange, but hinders. I wasn't the only one who noticed this — while I was standing in line, I heard other customers whispering to each other, and colleagues visiting your store also noticed this... I kindly ask you to pay attention. Your products are excellent, and you want the service to match. We come not only for fruits, but also for normal human communication. And when a salesperson behaves as if he happened to be behind the counter, distracted by his phone and his thoughts, it causes confusion. Thank you for your attention, I hope your feedback will be received constructively. I give you 5 stars because I really love your tangerines!

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Анастасия К.

Level 4 Local Expert

I bought strawberries several times in this store, strawberries are really delicious, but the price for them is appropriate, and for this price I want the strawberries to be neither white nor rotten, I changed a few strawberries in my tray, to which the owner of this establishment began to raise his voice at me, assuring me that the strawberries are all perfect, look at He didn't want the rotten strawberries in the tray, of course I won't come here with that attitude anymore.

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Татьяна Шнитко

Level 7 Local Expert

I have been a regular customer of this store for a long time, but today's situation has made me completely disappointed in the service. I came for strawberries. The entrance to the store, as usual, is "greeted" by a berry from two sides: on the right and on the left. On the right are beautiful, elastic, fresh trays, not a single bruised berry. On the left are the same trays, but with obvious defects: 1-2 crushed berries in each. Naturally, I reached for the tray on the right — I want to buy fresh, not spoiled goods for the same money. But the seller made a stern remark to me: "This is a showcase, you can't take it from here. I'm tired of telling everyone that." I'm sorry, but what's the difference — there's a showcase on the right and no one on the left? The price of strawberries is the same everywhere. Why can't I choose the best product among equally priced trays with the same price tag? By law, I have every right to do so. But instead of politely explaining or just selling me fresh strawberries, the seller chose to snap at the customer and show complete disrespect. Dear owner, understand correctly: if the right side is solely a "decoration", then write in large letters: "NOT FOR SALE." And if it's for sale, you don't need to divide the product into "for the showcase" and "for those who didn't notice." Buyers are not required to understand your internal rules. We just want to buy a good product, not listen to you being "tired." Correct the attitude towards people, otherwise the store will lose both me and many other adequate customers.

See original · Русский

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47 reviews