I'm still shocked by how people are treated at this clinic. It seems that the staff has completed special courses on how to make an animal owner an extra link. You come with a sick pet, you're worried about his life, and in response you get icy silence or irritated sighs. The questions are answered as if you are wasting valuable time. No one explains anything, does not reassure, does not say what will happen next. Just dry phrases, a look through you, and a closed door. They may be able to treat animals, but they don't want to communicate with people and don't try. This is not a clinic, but a test of the strength of the nervous system.

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Anastasiya Saroka

Level 2 Local Expert

The terrible attitude of the employees of the "shelter", there are absolutely no communication skills, they do not give information on animals, aggressive and rude speech, no assistance in the process, they drive them away, they do not allow them to chat and see the animals, they did not allow them to see all the cats, they do not give time to choose, no one is interested in animals being taken away, just It's a shame!

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Yanina

Level 6 Local Expert

Employee Elena Sergeevna is a complete boor and a boor! She brought an elderly man who was looking for her pet to tears, Maybe she performs the rest of her duties, but she absolutely should not interact with people! The visit was on 21.10. There are no questions about the maintenance of animals and cleanliness.

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