On 26.02, we contacted Alexey, a consultant, and received very detailed information about the product range. Alexey drew attention to the features of the gadgets, their compatibility with accessories, and warranty conditions. He explained simply and clearly what they could not explain in the store of another retail chain. After his consultation, there was not a single unclear moment left and the purchase was made.👍

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Мария Прохорчик

Level 4 Local Expert

We made a purchase in the 5 element store. Polaris cleaning vacuum cleaner, we were very satisfied!!! One of the advantages: there are many nozzles, a great helper for cleaning the sofa, a nozzle for combing animals is an indispensable thing, and in general we are very satisfied with the quality and functionality!!! On my advice, ude bought 2 people, they were also satisfied!!! I recommend it to everyone!!!

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Полина Л.

Level 4 Local Expert

Terrible service under the "Protection+" program: the coffee machine returned dirty and with the same defect I would like to warn all buyers of the 5th Element against registering the Protection+ program. My experience of treatment turned out to be absolutely useless and even unpleasant. I handed over the Kitfort coffee machine for cleaning and repair. I clearly identified the problem: when using a steamer (steam supply), water flows from the main coffee supply port. As a result, after a few weeks of waiting, I received the car in the same condition in which I gave it away. The defect has not been eliminated, and it is still impossible to use the equipment. I would like to mention the "logic" of the service separately: instead of fulfilling my direct request for cleaning, they arbitrarily sent it to the Kitfort service center simply to "identify defects." I didn't ask for this! As a result, the coffee machine came back to me, not only faulty, but also sticky and dirty. In fact: the paid "Protection+" service does not work, the equipment is treated carelessly, the stated malfunctions are ignored. Money is wasted, time is wasted. I do not recommend contacting their customer service.

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