I rarely take the time to write complaints, but this experience warranted it. When I take time to dine out, I expect at least a basic level of organization. We called ahead and were informed via automated message that reservations were fully booked, but walk-ins were welcome. Upon arriving, we found a few people waiting outside. No one from the staff is present. When we asked staff inside, if there was a list, a sign-in system, or any way to track who was next, we were simply told to wait. We did just that. When our turn seemed to come, we were forced to argue with three teenagers about who was there first — a completely avoidable situation that could have been prevented with a simple check-in list, number system, or even someone occasionally checking on the line. It was awkward, unprofessional, and embarrassing for everyone involved. Despite being hungry and eventually eating there, the overall experience was terrible. The food was above average and very reasonably priced, but that does not make up for the disorganized and careless handling of guests. The system is clearly flawed, and as someone who values both time and service, I left very disappointed. I must say that we didn’t have any problem with the waiters. Also need to note that this place is full of teenagers and young people. It is good for some but not good for others at the same time. Make your decision by knowing that fact. Personally I look for higher standards in terms of comfort and experience. Hope this feedback leads to improvements. It’s not about the food — it’s about respecting your customers' time and effort.

Enrique H.

Level 6 Local Expert

Fantastic place! Great food and nice staff.

Tiger Lily

Add photo or video

Menu

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

2500 reviews