I don't like to leave negative reviews, but unfortunately, I have to do it. If a company does not meet its customers halfway and declares that they can leave feedback, this raises doubts about its concern for customers and reputation. On November 22, 2024, we received an order consisting of four items: Berge BR-4200 kitchen sink (white), Beko refrigerator, hob and extractor hood. Unfortunately, on December 26, 2024, when we finally opened the box, we found a significant chip in the left corner of the sink. The couriers were in a hurry on the day of delivery, and we didn't have time to check the order. We understand that we should have opened the box within three days of purchase, but if couriers do not allow us to check the goods on time, the company must inform customers about the need to do so. The order was quite a lot, and the cost of washing was 180 rubles. Considering that the warranty for the kitchen sink is 2 years and it has not been used, we asked to consider the possibility of replacing the product. We would like to use the sink without any problems, but unfortunately we received a negative response to our request. I am writing this review so that other clients know how the company solves their clients' problems and how couriers work. I recommend checking the product, despite the rush of couriers.

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Алексей Л.

Level 4 Local Expert

Before buying a set of winter tires in November of this year, all purchases and returns under warranty were excellent, there were a minimum of claims. So, I bought a set of wheels for a car, one of them turned out to be defective. The marriage was recognized and offered to refund the money for this wheel. They cannot offer the exact same wheel for replacement, since they and their supplier do not have it available. Now, attention to the question. And who will sell me one tire now??? Why do I need money for this wheel? It turns out that by buying a set of wheels in this company, through no fault of my own, I get to buy another wheel that I don't need, since I repeat, none of the sellers of the Republic of Belarus and the near Russian Federation sells one wheel! Moreover, few people are willing to sell even a pair of tires. That's the guarantee and that's the attitude towards a regular customer. Disgusting, horrible and disgusting! Never buy tires from them, it's better to overpay and buy from a normal office. Personally, I will not buy anything from these resellers anymore and I will try my best to dissuade all my friends!

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Shahov.Aliaksei

Level 6 Local Expert

Previously, I ordered goods both for personal use and for the organization. Dignities: Fast order processing, Fast billing. Fast delivery. Disadvantages: the last order for the organization of the desk Furniture-Class Alliance (wenge / ash Shimo light) The code 8.668.07 came without one bar. This was discovered during the assembly of the table within 2 days after delivery. When contacting us, they said they would call back within 3 days and tell us about the additional delivery. Time passed and silence fell. Now I will apply only as a last resort. Conclusion: if you order something, then do not release the delivery until ABSOLUTELY everything is recalculated down to the last screw.

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