I was here on two separate occasions. The first for myself as my Data wasn't functioning. The problem was solved after a short wait & my stumbling attempts to explain it in my poor Russian. (I am an American tourist). The second visit was for a fellow tour group member whose SIM wasn't working in a second phone he'd brought. Again, after a short wait the issue was resolved by some collaborative work on the part of the staff. Great service!

Abbos Soatmurodov

Level 6 Local Expert

Uzmobile

Monegaska

Level 16 Local Expert

The most terrible organization I've ever seen! I bought a SIM card without a number at the grocery store so as not to waste time and not go to their office. I used the qr code to activate it and took the simplest toll-free number. But then, when choosing a package, and I chose the annual package to pay and forget, it was indicated that the number with this code was not available to that package, ok, I returned, took another number, where it was written 99,000, and crossed out, for 0 sums. Allegedly, this paid number now costs 0 soums . I choose it, I choose the annual package again, they tell me to pay. I pay.... 200 thousand. The number is not working. I'm calling their terrible support. I ask why it doesn't work, they say that they charged money for the paid number, so I don't have enough 100 thousand to activate.... I tell them that it was written in the application that this number is 0 sums, to which they reply to me, we can disable it, but the money will not be returned to you.…I get indignant, I ask why they are cheating, the operator tells me, but you should have called us first and asked everything, I mean? After all, everything is written and clickable.…OK, I'm paying another 100,000 to use the number. But the number doesn 't work again... I call again , they tell me that I need to come to the office, they will replace my SIM card for 12 thousand, that the problem is in it, And in the end, I spent half a day calling back, I threw away 300 thousand so that I just had a phone to contact , and I still need to go to them the office.... It's just a terrible organization…Don't buy SIM cards without numbers, it's a scam. You can't avoid going to the office anyway.

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33 reviews