Maps · Tashkent · Restaurants

12-Restaurant

5.0

531 rating

Awards:

Ultima Guide

Closed until 6:00 PM

Tashkent, Kichik Beshyogoch street, 40-40/1

Add photo or video

Address

Tashkent, Kichik Beshyogoch street, 40-40/1

Directions

Contacts

Business hours

Directions

Features

Takeout

Parking

Credit card payment

Wi-Fi

Gift certificate

Cigar zone

Tea

Coffee

Charging station

Events:Date, Company party, Wedding, The Banquet, Birthday, Family dinner

Petfriendly:allowed with dogs up to 35 cm.

Payment method:prepayment, cash, payment by card, bank transfer, cashless payment

Music:house, ethnics, dj`s

Panorama

Customer traffic and business hours

11:00Closed

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Awards

Included in Ultima Guide

The first neural network–powered restaurant guide by Yandex

5.0

531 rating

Rate this place

Incognito 9267

Level 15 Local Expert

Review: Stunning Views and Great Food Marred by Disrespectful Staff Overall Rating: ⭐⭐⭐ (3/5) I have mixed feelings about Restaurant 12. While the food and the setting are world-class, the front-of-house service is shockingly unprofessional for a restaurant where a meal for two easily exceeds $200. The Bad: My experience started poorly when I called from a taxi for directions. The hostess, Shahida, was dismissive, repeatedly telling me to 'just look it up on your map' instead of providing a landmark for the driver. When I arrived and politely addressed this with her in person, she brushed me off with a smirk, showing zero regard for guest satisfaction. To make matters worse, as we were leaving, another hostess named Milana began defending her colleague’s behavior instead of offering a simple apology. For a high-end establishment, this 'doing the customer a favor' attitude is arrogant and misplaced. The Good: If it weren't for our waiter, Nikolai, we would have walked out. Nikolai was the complete opposite—polite, professional, and knowledgeable. He made excellent food recommendations, and the meal itself was delicious. The 12th-floor view is, as expected, stunning and easily one of the best in Tashkent. Verdict: You are paying for the view and the kitchen's talent, but you have to deal with a reception team that clearly lacks basic hospitality training. Management needs to realize that high prices should come with high-level respect. Until the hostess staff is either properly trained or replaced, be prepared for a bit of a headache before you get to your table. A quick tip for the management (if i may): A $200 dinner starts the moment a guest calls for a reservation or directions, not when the food hits the table. Shahida and Milana are currently devaluing the hard work of your kitchen and servers like Nikolai.

Show business's response

Stamina S

Level 3 Local Expert

Прекрасный ресторан с невероятно уютной атмосферой и высоким уровнем обслуживания. С первых минут чувствуется внимание к гостям и забота о комфорте. Интерьер очень красивый, всё продумано до мелочей, что создаёт особое настроение и делает отдых по-настоящему приятным. Блюда очень вкусные, приготовлены качественно и подаются красиво. Видно, что здесь уделяют внимание не только вкусу, но и каждой детали. Меню разнообразное, каждый сможет найти что-то по своему вкусу. Отдельно хочется отметить персонал — вежливые, внимательные и доброжелательные сотрудники создают ощущение, что здесь действительно ценят каждого гостя. Остались только приятные впечатления. Это место, куда хочется возвращаться снова и снова, а также рекомендовать друзьям и близким. Спасибо за прекрасный вечер и отличные эмоции!

Nafisa Tokhirova

Level 5 Local Expert

We booked a seat for five people, but they kept a tiny table for two, when we asked to add a table so we can fit, they refused. We sit 4 people in a table for two. And, our fifth, they did not let her in, apparantly, they don’t let u in if u r wearing sneakers, smth we found out only upon arrival. Not to mention tiniest bathroom they have, where u have to wait to get in. So, no, I don’t have good memories with this place:)

12-Restaurant

Add photo or video

Menu

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

219 reviews